If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange.
SPECIAL ORDER OR CUSTOM JEWELRY (SUCH AS DVB NEW YORK) ARE NON-RETURNABLE UNLESS THE PIECE ARRIVES DAMAGED.
 Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type. Refunds for items returned more than thirty days after the purchase date will be in the form of a credit redeemable on your next purchase. The original shipping and handling charges are not refundable. If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred. Please mail your package in a prepaid, insured, traceable method to the address below.


Please use the following directions for a returns/refunds:

1. Repackage the items (in resalable condition) and return them
    within 10 days of receiving the items.  If the items are not in resalable
    condition, there will be no refund issued.  If upon receipt, the items
    are damaged in shipment, please contact us at (605-594-3060) or
    sales@rainbow-delight.com to inform us of the damage.

2. Enclose your receipt within the package.

3. Insure the items for their value.

Upon receipt of the items, we will issue you a credit for the cost of the items and any sales tax (shipping and handling fees are non-refundable) to your credit card.  If you paid via money order, you will receive a refund via check.


Cancellation Policy:

If you change your mind on an order, you must call or email us as soon as possible to cancel the order. We ship orders by the next afternoon by USPS.  Once packages are shipped, the order cannot be canceled.


Rainbow-Delight®
621 N. Main Avenue
Garretson, SD 57030-0430
Tel: 605-594-3060  
E-mail: sales@rainbow-delight.com

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